Degraded performance on Paydock platform

Incident Report for Paydock

Resolved

Following the earlier incident, Paydock experienced a second period of degraded performance beginning 04:49 UTC (14:49 AEST). The affected window — during which several internal services in the payment path were unavailable — was 05:29–05:49 UTC (15:29–15:49 AEST). Performance stabilised shortly after, and full recovery was confirmed by 07:05 UTC (17:05 AEST).

Posted Jul 24, 2026 - 04:45 UTC